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Certified Document Imaging Architect

Home > Employment > Scanner Support/Repair Technician

Scanner Support/Repair Technician


Job Description:

DoxTek is fast growing technology company that is looking for a highly motivated, eager to learn part-time scanner support and repair technician in our Orem, Utah office. This new member of our team will help us maintain a high level of customer satisfaction. This position has the possibility of extra hours based on performance and business need. The new team member will benefit from friendly co-workers, a fun work environment, an exceptional management team and opportunities for success.  This is a great opportunity to break into the technology industry!

Parameters:

Status:  Part-time
Office Hours:  Monday through Friday—8 am to 5 pm (Specific work hours can be arranged.)
Pay:  $8.50 to $9 per hr. (depends on experience)
Duration:  Indefinite           
Closing date:  Dec 1, 2006 (position may be filled before closing date)

Duties:

1.        Take support calls and respond to emails
2.        Troubleshoot equipment problems over the phone to determine if service is needed
3.        Clean and repair scanner equipment sent in for service
4.        Document support incidents in tracking system
5.        Provide internal technical support for other employees
6.        Other duties may be assigned as needed

Benefits:

1.        Membership to Orem Rec Center
2.        Eligible for quarterly team bonuses
3.        Free sodas!
4.        Excellent learning opportunity

Minimum qualifications:

·         High school diploma or equivalent
·         Strong knowledge of Microsoft Windows
·         Excellent troubleshooting and problem solving skills
·         Friendly, courteous phone etiquette
·         Good communication skills (verbal and in writing)
·         Good typing skills
·         Able to use hands well with small screws, tight spaces, etc..
·         Lift up to 70 lbs
·         Be able to closely follow instructions
·         Great attitude for learning! (training needed to do the job will be provided)

How to Apply:

To apply, email a resume to techjobs@doxtek.com or call 801-356-2230 and ask for Larry.

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